🛡️ Safe Gaming

8bet's commitment to responsible gaming

Entertainment should never become a burden — that's why 8bet offers deposit limits, self-exclusion, and 24/7 support to keep your gaming experience in control at all times.

Our core principles

Play for fun, with responsibility

Online gaming is a form of entertainment — it should never be treated as a source of income or a way to solve financial problems. 8bet believes every player should know their limits and play consciously and in a controlled way.

We provide tools on our platform that give you full control over how you spend your time and money. You can set deposit limits, take a break, or temporarily suspend your account whenever you choose.

Please note that all 8bet services are for adults only — those aged 21 and above. Minors are not permitted to open an account or play under any circumstances.

21+

Age verification is mandatory

The minimum age to create an account and play at 8bet is 21. Age is verified at registration and access for minors is strictly prohibited. If you know of a minor attempting to access this site, notify our support immediately.

You are in control

Responsible gaming tools

8bet offers several protective features to help you stay aware and in control at all times.

Deposit Limits

Set the maximum amount you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and increasing it requires a 72-hour cooling-off period.

Session Time Limits

Set a session time limit to cap how long you play in one go. Once the time is up, the platform will automatically alert you or end the session so you do not spend too long playing.

Self-Exclusion

If you want to step away for a while, use the option to suspend your account for 30 days, 90 days, or permanently. During this time you will not be able to log in and no marketing messages will be sent.

Cooling-Off Break

Sometimes you just need a short break. Activate a cooling-off period at 8bet ranging from 24 hours to 7 days. During this time your account remains active, but betting and deposits are temporarily paused.

Betting History Review

You can view your full deposit, withdrawal, and betting history on your account at any time. Review your spending patterns and take action if needed.

24/7 Support

If you have any concerns about your gaming, contact 8bet via live chat or email at any time. Our Bengali-speaking support team is ready to help around the clock.

Stay alert

Recognise the warning signs

When gaming starts to affect daily life beyond just entertainment, it may be a sign of problematic gaming. If you notice any of the following in yourself, take action right away:

Seek help if you notice these signs

  • A tendency to spend more money than your budget allows
  • The urge to bet again to recover losses
  • Hiding your gaming from family or friends
  • Neglecting sleep, food, or work because of gaming
  • Playing with borrowed money or missing bill payments
  • Feeling restless or irritable when not gaming
Check yourself

How to tell if you are losing control

Ask yourself honestly — the answers to these simple questions will help you understand where you stand:

1

Am I sticking to my budget?

Did I decide how much I would spend before sitting down to play each time?

2

Is my time under control?

Am I spending more time on the platform than I planned?

3

Am I playing because of stress?

Am I turning to gaming to escape frustration or loneliness?

4

Am I chasing lost money?

Am I placing bigger bets in the next round to recover losses?

Act now

Activate protection features easily

After logging in to your 8bet account, you can activate any protection feature by going to Account Settings.

1

Log in to your account

Access your personal 8bet account and click the profile icon at the top right.

2

Go to 'Responsible Gaming' settings

From the menu, select the "Responsible Gaming" option.

3

Set your preferred limits

Set whichever you need — a deposit limit, session time limit, or cooling-off period.

4

Confirm

Save the setting. Deposit limits take effect immediately.

5

Chat with us if you need help

For any issue, contact us via 24/7 live chat or at [email protected].

Our policy

8bet protecting minors

8bet never allows minors to open an account or play on the platform. Age verification is a mandatory part of gaining access.

If you find out that a minor in your family is using this site, notify our support team immediately. We will close that account promptly.

If other members of your household share your device, log out after every session and keep your password secure. Parental control software on the device may also be used to protect children.

Remember: All 8bet services are for users aged 21 and above only. Respecting this age limit is both a legal and an ethical responsibility.

Financial protection

Budget wisely

Only play with money you can afford to lose. Set a monthly entertainment budget and never go beyond it.

The minimum deposit at 8bet starts from ৳100. This means you can start small and gradually understand your own limits. Always keep your budget in mind before placing large bets.

Remember: there is no strategy or method in casino gaming that can guarantee a win. Outcomes are entirely random and previous results have no bearing on future results.

We're here to help

You are not alone when things get difficult

If you have any concerns about gaming, 8bet's support team is always by your side.

Live Chat Support

Our Bengali-speaking agents are available via live chat 24 hours a day, 7 days a week. Talk to us directly about gaming issues, account limits, or self-exclusion — whatever you need.

Email Support

Write to us in detail about your situation at our support address:
[email protected]
You can write in Bengali or English — whichever you prefer.

Reward yourself

Playing responsibly is an achievement. When you stick to your budget, take breaks, and keep your mind fresh — that is when gaming becomes truly enjoyable.

Common questions

Responsible Gaming FAQ

Log in to your account, then go to Profile Settings and click on the "Responsible Gaming" option. There you can set a daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately. If you run into any issues, get help via live chat.

No, activating self-exclusion keeps your account balance safe. Once the exclusion period ends, you can log back in to view and withdraw your balance. If you need to make a withdrawal during the period, contact the support team.

Lowering a deposit limit takes effect immediately. However, increasing a limit is subject to a 72-hour cooling-off period — this time gives you a chance to reconsider your decision. This rule is in place for your protection.

Yes. If you are concerned that a family member's gaming is getting out of control, email [email protected] or reach out via live chat. Our team will help you take the right steps.

No. 8bet is for users aged 21 and above only. Age is verified at registration and no accounts are accepted for minors. This rule is strictly enforced.

While self-exclusion is active, 8bet will not send any promotional or marketing messages. Once the exclusion period ends, normal communications may resume. To keep marketing switched off, let the support team know.

Play responsibly and enjoy the experience

All the tools are in your hands at 8bet — log in today, set limits that suit you, and start playing safely.

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